Let’s talk about windows, and why it might be beneficial to avoid the pressure tactics we’ve been seeing in our market lately. By pressure tactics, I mean the window companies that are spamming your mail with various coupons, fliers and mailers jockeying for your attention. Their hope is that you will see that advertisement and you’ll schedule an appointment for them to come to your space. Once they enter your home, the goal is to stay until you sign a contract. They might occupy your space for a few hours as they slowly “sweeten the deal” and offer you a buy-one-get-one deal, or a sizeable percentage off your purchase. This can obviously be effective especially if you don’t have time to educate yourself on this subject. We are here to help! Remember these words… COMPARE YOUR WINDOW BID!
This has happened before. Every few years, we see a trend of manufacturers sending sales reps to certain regions for a period of time. Their goal is to sell as many windows in the area as they can. They don’t always stick around. It could be that these manufacturers believe our area is worth setting up a permanent shop. It could be that they’ll leave once they feel like they have sold everything they can sell. The truth is, we just don’t know. I won’t disparage the product they are selling; however, I want to discourage you from jumping into a deal without looking at your options.
We’ve received a lot of phone calls lately on this specific subject matter. We’ve even had a customer tell us they just signed a contract to get a sales rep out of their home. Luckily, we were fortunate enough to have a few solid customers share their experiences and window quotes with us. What we found was astonishing and that’s why I am urging you to COMPARE YOUR WINDOW BID! We found that even with a “Heavily discounted deal” from a window manufacturer, TrueSon Exteriors & Interiors is still coming in close or even under those quotes. You read that correctly! We are very competitive and sometimes even under the least expensive bid from window manufacturers after all of their discounts. So, what are you paying for?
Our craftsmanship/labor warranty is what sets TrueSon Exteriors & Interiors apart from most of our competition. It means we stand behind the work we do. This warranty is on top of an already fantastic manufacturer’s warranty! That means if you have us install your new windows and there is a factory defect with the product, we’ll help you get your product replaced or fixed AND we will cover the labor to do so for up to 5 years from your installation date as long as there wasn’t negligence on your side and it truly is a manufacturer’s defect. Some window manufacturers will only cover the product warranty so if something goes wrong, you could still be on the hook for the cost of labor to fix the issue, and that can add up fast.
If you are like me, you might have the impression that a window manufacturer probably has the very best installation crews to put your windows or doors in. The comparison I would like to point out is that many of our competitors sub out their work while TrueSon Exteriors & Interiors utilize in-house production teams. This helps us control our quality with your install. In fact, we utilize a bonus structure with our production teams that place value on not having any call-backs. In other words, our guys are trained to do it right the first time. I would also like to point out that we are a Pella Certified Platinum Elite contractor. This means we are in the top 1% of sales worldwide and we have years of window and door installation experience to show for it!
One thing that sets us apart from our window and door competition is that we can do everything. We are a whole-home remodeling company. If your project turns into more than just windows and doors, we’ve got you covered! We specialize in roofing, siding, windows, doors, decks, kitchens, bathrooms, additions and remodeling. We have a wealth of experienced project specialists and production team leaders that have your investment in mind. We are more than windows and doors.
The other important piece that should not be overlooked is that we are locally owned and operated. That means, if you do have an issue, you don’t have to search for a contact that might be out of state to come fix your issue. We are a phone call away. Your business also means a lot to us. We actually really care about the communities we serve because we live here too. TrueSon can boast over 12+ years of business with a stellar reputation for being the best, and that’s not by accident. Our communities trust us to conduct business the right way. You can count on TrueSon to bring you the best quality, but in those rare instances where we might make a mistake, you should also rest easy knowing we have a reputation for fixing things and making things right for our customers.
If you want more information on replacing your windows, check out our previous blog: https://truesonexteriors.com/home-window-replacement-top-3-exterior-update/. And of course, we would love your business. We would love the opportunity to bid your project even if you’ve had a bid from someone else. We won’t give you a high-pressure sales pitch because that’s not how we conduct business. We will give you an honest assessment so that you can make educated investments into your home. COMPARE YOUR WINDOW BID!
Punch List – Construction Term or Band Name?
The actual meaning: A list of discrepancies that need to be fixed by the contractor.
Verdict: Tally another band name win for the Punk Rockers! Break out your shredded jean jackets and iron this patch across the back. Who's on your "Punch List?".